Shirley Taylor

Shirley Taylor is a popular keynote speaker and communication skills trainer. She delivers motivational and success keynotes like ‘Rock Your Role In Our High-Tech World’ and ‘Grow Your Business By Connecting Your Dots’. She is author of 12 books, including Model Business Letters, Emails and Other Business Documents seventh edition, which has been translated into 16 languages and sold over half a million copies worldwide.

Shirley is a high-energy and high-content speaker who engages with audiences quickly, and shows them how the strategies she teaches can easily be applied both personally and in the workplace. Her aim is to educate, inspire, inform and motivate individuals and teams to make a difference in the workplace and to communicate and lead with heart. Shirley was President of Asia Professional Speakers Singapore, and currently serves as 2017-18 President of the Global Speakers Federation.

Check out Shirley's popular signature business writing programme.

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If you’re like most people, you probably write at work all the time: messages to stakeholders and collaborators, proposals to clients, reports to senior managers, plus of course, a constant flow of emails to colleagues and customers. But how much importance do you and your organisation place on written communication?

Communication is all about bringing people together and understanding each other. With so many different people and personalities in our workplace, it’s no wonder there is sometimes conflict. If conflict is not handled constructively and positively, the results could be very damaging. But it doesn’t need to be that way.

It used to be that people only needed to sharpen their communication skills for phone conversations and face-to-face appearances. For many, these scenarios were bad enough, especially public speaking. Nowadays, even in small groups and one-to-one settings, effective communication is getting tougher.

 If you’re anything like me and many others, you have a lot of distractions during the course of your working day. With so many distractions at work, it can be hard to get on with what you need to get done. 

Do you ever feel like your workload is full to the brim, that taking a break is not an option? Do you go home stressed, knowing that what you haven’t done today will have to be done tomorrow? Have you ever felt frustrated when your boss approaches you with yet another task on top of an already busy workload?

The smartphone has forever more revolutionised the way we live and work, hopefully for the better. But for a moment, consider your own smartphone habits. How has it changed your life? Has it all been for the better?

There are many pressures from society and family to be a certain version of successful. Usually, this means wealthy or socially important, instead of healthy, happy and great at what you do. But doing things to make lots of money or for superficial social status will not lead to a fulfilling life.