Shirley Taylor

Shirley Taylor is a popular keynote speaker and communication skills trainer. She delivers motivational and success keynotes like ‘Rock Your Role In Our High-Tech World’ and ‘Grow Your Business By Connecting Your Dots’. She is author of 12 books, including Model Business Letters, Emails and Other Business Documents seventh edition, which has been translated into 16 languages and sold over half a million copies worldwide.

Shirley is a high-energy and high-content speaker who engages with audiences quickly, and shows them how the strategies she teaches can easily be applied both personally and in the workplace. Her aim is to educate, inspire, inform and motivate individuals and teams to make a difference in the workplace and to communicate and lead with heart. Shirley was President of Asia Professional Speakers Singapore, and currently serves as 2017-18 President of the Global Speakers Federation.

Check out Shirley's popular signature business writing programme.

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The English language we use today, both orally and in writing, is very different to the language used several decades ago. However, I often find that people are still writing in a very formal, distant, cold and passive style that just doesn’t match our high-tech, progressive business world. Many people tell me they use this more formal style to be ‘professional’. 

Do you get annoyed when reading emails in your inbox? Do you feel frustrated when the writer rambles on and doesn't get to the point? Do you feel confused when the writer doesn't use paragraphs? Do you have to read messages several times to decipher what the writer is trying to say? If so, you're not alone!

On the job hunt, your CV is your most important tool. It's your first opportunity to sell yourself – your skills, qualifications and experience. It's your chance to highlight what makes you an excellent candidate for the position. Employers regularly receive hundreds of CVs for the same position, so it's essential that your CV stands out for all the right reasons.

Have you ever proofread a letter, leaflet or information sheet 20 times, and then printed out 10,000 copies ... only for someone to look at it and point out a glaring error? Yes, I guess we've all been there, done that! If you are responsible for proofreading important documents (and aren't all documents important?) then here are my tips for effective proofreading:

If you're like me, you can easily drag your heels on projects that just don't grab your attention. But remember, ignoring the task won't make it go away. Procrastination is one of the worst habits we can get into, and it's one that limits our personal effectiveness.