7 Secrets To Becoming A Great Communicator

We live in a fast-paced and pressurised world. Being able to communicate well with those around you is often critical. The more proficient your communication skills, the more successful you are likely to be within your chosen career.

Companies often equate good communication with efficiency, and believe that a good communicator is likely to contribute in a positive way to the business.

If you wish to improve your own communication skills, here are 7 secrets (that are really not-so-secret) that will make your communication skills more efficient and effective:

1. Relationship Building

A good communicator will concentrate on building the basic foundations of relationships quite simply by making an effort to speak. Even a good morning and a smile speak volumes. Someone with good communication skills will not just ask a question, but will wait to hear the answer; this increases the potential to build rapport.

2. Speak Clearly and Confidently

When presenting, a speaker must be able to reach out and communicate to the audience on a wide scale. Talking in a clear and engaging manner helps. They will speak from a position of authority, and have a natural and appealing tone. Confidence is quickly recognised by an audience on a sub-conscious level. Most people feel nervous when speaking in public, and tell-tale signs include talking faster and in a higher tone. Knowing the subject matter well always helps, and you will come over as an expert; this will help to influence others, too.

3. Increase Listening

Many people believe that listening comes naturally, but a good communicator will often listen than they speak themselves. A good communicator shows interest in the other person by listening and not tuning out of a conversation. This helps to break down any potential barriers and avoid misunderstandings or confusion.

4. Non-Verbal Cues

Communicating well also means listening to and understanding any non-verbal cues – including body language, posture, facial expressions, and not simply the actual words that are used. A verbal message may mean one thing, but a good communicator can often pick up hidden signals through observation.

5. Breathing

Presenting or managing meetings at a high level can be daunting; nerves can very easily get in the way. A good communicator controls any nervousness by using breathing techniques that serve to calm any inner anxieties, enabling them to speak clearly and with confidence.

6. Make Eye-Contact

Many people believe that communication is all about the words we speak, but this is not so. Making eye contact increases the ability to connect by creating a bond at that moment. This connection becomes a bridge between the presenter and listener.

7. Practice

There are always skills to improve upon, but practice helps, a lot. Anyone speaking to large groups of people has to analyse their speaking style and address any areas of concern. Looking into a mirror while practising is one way; watching other professionals to comprehend how they interact and engage is another.

To become a good communicator, adopt these tips and learn how to communicate successfully in your own way, building rapport, capturing attention and portraying any message in a professional and efficient way.


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Shirley Taylor

Shirley Taylor is the CEO of STTS, communication and leadership specialists. STTS provides services to clients throughout Southeast Asia and beyond, including public workshops, customised in-house training, interactive virtual training, online seminars, keynotes, and conferences. Founder Shirley is a popular keynote speaker, business trainer and author of several international bestselling books, including Model Business Letters, Emails and Other Business Documents seventh edition. Shirley recently launched her wonderfully interactive, state-of-the art virtual training program ‘Business Writing that Works’. Find out more about STTS here or connect via social media below!

This post was first published on and has been reposted on Connected Women with the permission of the author.
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