5 Branding Mistakes That Small Businesses Should Avoid

A quick type into the Google search bar defines branding as ‘one of the most important aspects of any business, large or small, retail or B2B.’


An effective brand strategy gives you a major edge in very competitive markets, and provides a way of identifying your business. It is how your customers recognize and experience your business. A strong brand is more than just a logo; it’s reflected in everything – from your customer service style, staff uniforms, business cards and premises, to your marketing materials and advertising. Your brand is how your clients and potential clients see you when they think of you – if they don’t think well of you, you can be sure that you will get no more business from them.

Here Are Five Of The Most Common Branding Mistakes That You Should Avoid Making:

1. Not Establishing Brand Guidelines, Or Having Inconsistencies

When creating a brand identity, you’ll want to establish defined guidelines that cover all of the following elements – as well as any others that are relevant to your field. Your brand should always be recognizable, wherever it is mentioned or represented. For this to happen, it should have consistent style, colors, and voice. Here are a few items that ensure your brand is always represented well:

  •    Logo (both an overarching logo and any logo lockups your company uses for individual product lines)
  •    Brand colours
  •    Taglines
  •    Fonts and typography
  •    The “voice” used in your branded materials
  •    Imagery
  •    Mascots and/or spokespeople

If there are other branding characteristics you feel are necessary to define your business, add it to your brand guidelines document. The worst thing you could do is to avoid creating these important documents altogether. Without them, your branding efforts will lack the consistency and general direction needed for success.

2. Not Determining And Lack Of Focus On Core Product/Service

After establishing your brand guidelines, the next step is to determine and/or focus on a core product/service. Oftentimes businesses will want to provide a wide number of products/services, believing these can better cater to their clients’ and/or prospective client’s needs. While this is not necessarily impossible, it is best to identify your business with a core product/service – by doing so, you will be able to identify both your competitors and your target audience.

3. Failing To Differentiate Your Business From Your Competitors

Have you heard of the saying, “Keep your friends close and your enemies closer”? This is extremely relevant for business, especially now that everything is on the internet – where very few things are private. Start by analyzing your competitors, and try to find a way to be different. You can’t win by being better; you can only win by being different.

4. Failure To Understand Your Target Audience

The more you know your audience, the better you can tailor your marketing efforts. By defining and segmenting your audience, you can better serve their needs in terms of content and presentation. This ensures that you appear higher in search engine results, and the “right people” will find you and want your product. Think about the age, gender, geography, and lifestyle of the people you’re targeting – and don’t be afraid to define your market in public.

5. Too Much Advertising And No Public Relations (PR)

Spending advertising bucks is necessary for businesses, as proven by a survey by Affinity Express showing how 63% of small to medium-sized businesses advertise online. While it’s no surprise that targeted advertising on specific blogs, websites, and through Facebook Social Ads and Google AdWords help branding efforts, it’s well worth the investment to get PR support, and partner with brands. PR is extremely important because what other people say about your brand is more impactful than what you say about yourself, especially on mainstream media which the customers respect and believe more.

Small businesses typically don’t have well-known brands, so they require third-party endorsements and partnerships in order to become established. If people haven’t heard of your company, then it’s helpful if you create strategic partnerships with companies, brands, and influencers that your market is familiar with. By associating your company with a well-known brand/company/person, your company becomes more credible, and your brand grows.

Visit Influenshine page to find out more about Swati’s work.


This post was first published on Influenshine blog and has been reposted on Executive Lifestyle with the permission of the author. 
Edited by Michelle Sarthou
Image credit: Shutterstock


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Swati Joshi

Swati is the founder and CEO of Influenshine, a digital marketing company which helps businesses survive and thrive in a digital world. She has complemented her technical and business background with digital marketing, innovation and entrepreneurship skills from Stanford University, IDEO and General Assembly.
Swati blogs regularly and also contributes to The HuffingtonPost. As a technology and business enthusiast, she is associated with many startups in the thriving entrepreneurial scene of Singapore, and she provides guidance, especially on digital marketing, to several ventures.

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